About
Services
- Our Services
  - New Water Connection
    We shall make available application forms for new connections at the approved…
  - Billing and Bill Distribution
    We pledge to provide an accurate billing system through an internationally…
  - Payment for Services
    We will make it easier for our customers to make payments by Mpesa: Paybill: 913350…
  - Disconnection and Reconnection
    Our customer policy aims at discouraging the disconnection of our services…
  - Water Distribution Maintenance
    Under normal circumstances, water supply will be closed off to reduce water loss…
  - Extensions of Water Supply
    Prior to making any water supply extensions, we shall undertake to…
- Customer Service
  - Customer Commitment
    All Company staff pledge to our current and future customers the highest quality service. We commit to providing a level of customer care, which will at the very least, meet our customers’ expectations…
  - Customer Complaints
    We value customer complaints and we consider them as feedback/suggestions for improvement. Our policy on handling customer complaints is geared towards…
  - Customer Responsibilities
    To facilitate the provision of the above services in a sustainable manner, the customer shall also be expected to do the following…
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Contact Us

About
Services
- Our Services
  - New Water Connection
    We shall make available application forms for new connections at the approved…
  - Billing and Bill Distribution
    We pledge to provide an accurate billing system through an internationally…
  - Payment for Services
    We will make it easier for our customers to make payments by Mpesa: Paybill: 913350…
  - Disconnection and Reconnection
    Our customer policy aims at discouraging the disconnection of our services…
  - Water Distribution Maintenance
    Under normal circumstances, water supply will be closed off to reduce water loss…
  - Extensions of Water Supply
    Prior to making any water supply extensions, we shall undertake to…
- Customer Service
  - Customer Commitment
    All Company staff pledge to our current and future customers the highest quality service. We commit to providing a level of customer care, which will at the very least, meet our customers’ expectations…
  - Customer Complaints
    We value customer complaints and we consider them as feedback/suggestions for improvement. Our policy on handling customer complaints is geared towards…
  - Customer Responsibilities
    To facilitate the provision of the above services in a sustainable manner, the customer shall also be expected to do the following…
Media Center
- News
- Reports
- Events
- Vacancies
Tenders
Contact Us

Archive for category: News

TAVEVO Water and Sewerage Company Ltd > Media Center > News

NOTICE TO OUR ESTEEMED CUSTOMERS.

September 7, 2020
News

NOTICE TO OUR ESTEEMED CUSTOMERS Dear esteemed customer, The Management of TAVEVO Water and Sewerage Company Limited (TAVEVO) after consultati...

March 22, 2020
News

TAVEVO WATER AND SEWERAGE COMPANY LTD NOTICE TO OUR VOI CUSTOMERS SUNDAY 22ND MARCH, 2020 We wish to inform our esteemed customers in Voi area that th...

September 29, 2019
Blog News

Mzima Springs are a series of four natural springs in Tsavo National Park, Kenya. They are located in the west&nbsp...

Archive for category: News

NOTICE TO OUR ESTEEMED CUSTOMERS.

NOTICE TO OUR VOI CUSTOMERS!!. SUNDAY 22ND MARCH, 2020

Mzima Springs, a series of four natural springs in Tsavo National Park.

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