About
Services
- Our Services
  - New Water Connection
    We shall make available application forms for new connections at the approved…
  - Billing and Bill Distribution
    We pledge to provide an accurate billing system through an internationally…
  - Payment for Services
    We will make it easier for our customers to make payments by Mpesa: Paybill: 913350…
  - Disconnection and Reconnection
    Our customer policy aims at discouraging the disconnection of our services…
  - Water Distribution Maintenance
    Under normal circumstances, water supply will be closed off to reduce water loss…
  - Extensions of Water Supply
    Prior to making any water supply extensions, we shall undertake to…
- Customer Service
  - Customer Commitment
    All Company staff pledge to our current and future customers the highest quality service. We commit to providing a level of customer care, which will at the very least, meet our customers’ expectations…
  - Customer Complaints
    We value customer complaints and we consider them as feedback/suggestions for improvement. Our policy on handling customer complaints is geared towards…
  - Customer Responsibilities
    To facilitate the provision of the above services in a sustainable manner, the customer shall also be expected to do the following…
Media Center
- News
- Reports
- Events
- Vacancies
Tenders
Contact Us

About
Services
- Our Services
  - New Water Connection
    We shall make available application forms for new connections at the approved…
  - Billing and Bill Distribution
    We pledge to provide an accurate billing system through an internationally…
  - Payment for Services
    We will make it easier for our customers to make payments by Mpesa: Paybill: 913350…
  - Disconnection and Reconnection
    Our customer policy aims at discouraging the disconnection of our services…
  - Water Distribution Maintenance
    Under normal circumstances, water supply will be closed off to reduce water loss…
  - Extensions of Water Supply
    Prior to making any water supply extensions, we shall undertake to…
- Customer Service
  - Customer Commitment
    All Company staff pledge to our current and future customers the highest quality service. We commit to providing a level of customer care, which will at the very least, meet our customers’ expectations…
  - Customer Complaints
    We value customer complaints and we consider them as feedback/suggestions for improvement. Our policy on handling customer complaints is geared towards…
  - Customer Responsibilities
    To facilitate the provision of the above services in a sustainable manner, the customer shall also be expected to do the following…
Media Center
- News
- Reports
- Events
- Vacancies
Tenders
Contact Us

Archive for category: News

TAVEVO Water and Sewerage Company Ltd > Media Center > News

Commissioning and Inspection of Mwashuma Water Supply in Bura Ward

June 28, 2021
News

H.E. Governor Granton Samboja has commissioned and inspected the Mwashuma Water Project in Bura Ward. Governor Samboja noted that he has made true his...

March 11, 2021
News

Taita Taveta County government through the Tavevo water company has signed a Sh 859m water supply contract that will benefit over 100,000 residents. S...

February 26, 2021
News

WhatsApp Image 2021-06-29 at 12.29.33 PM (1)

Taita Taveta County, on Friday 26th February, this 2021, was among the eight counties in Kenya that inked a deal and signed a letter of commitment on ...

September 29, 2019
Blog News

Mzima Springs are a series of four natural springs in Tsavo National Park, Kenya. They are located in the west&nbsp...

Archive for category: News

Commissioning and Inspection of Mwashuma Water Supply in Bura Ward

Water supply contract that will benefit over 100,000 residents.

Ending Drought Emergencies-Climate Proofed Infrastructure program

Mzima Springs, a series of four natural springs in Tsavo National Park.