Main Pipes and Distribution.

Under normal circumstance, water supply will be closed off to reduce water loss within 30 minutes after a report of leak/burst is received. Within 6 hours of receipt of report on leak/burst, repairs will be completed and the pipes flushed before water supply to customers is resumed. The site of repairs will be reinstated to the original state before leaving the site.

Service Lines.

Interuption.

Under normal circumstance, water supply will be closed off to reduce water loss within 30 minutes after a report of leak/burst is received.

Duration.

Within 3 hours of receipt of report on leak/burst, repairs will be completed and the pipes flushed before water supply to customers is resumed.

The site of repairs will be reinstated to the original state before leaving the site.

Results

We respond to burst/leak alerts speedily to avoid water spillage which amount to non-revenue water. Repairs are done with all expert precautions to avoid future bursts/leaks. This enables consistent water supply to our esteemed customers.