NOTICE TO OUR VOI CUSTOMERS!!. SUNDAY 22ND MARCH, 2020 DOWNLOAD HERE→
The Front Desk Officer and other officers will always be available to guide every applicant on how to fill the form correctly and register completed forms.
  • We shall carry out a survey of the customer premises and determine  the requirements for the new connection within 24 hours of registering the application forms and payment of requisite survey fees.
  • Our staff will be available to inspect all plumbing work done by a customer before effecting any service connection.
  • Connection is effected within one day once the pipe laying works is completed.
  • Every customer is provided with a meter upon payment of a refundable deposit as per our tariffs. The deposit refund shall be payable within three days after closing of account.
  • During the installation of a new connection, the customer will be provided with information explaining how to maintain the service line, what to do in case of water leaks and economical use of water.
  • The customer will receive his or her first bill within one month from the connection date. Click this link to download rationing program.
  • Phase 1: Analyze ‘as is’ process

    We study existing processes and identify critical factors to be retained in the business flow. Our experts highlight deficiencies and operational shortcomings.
    We also identify process risks and build safeguards against them.

  • Phase 2: Design ‘to be’ process

    We formulate a ‘to be’ process, eliminating operational inefficiencies and planning for risk mitigation. Next, we re-design the organizational structure, defining and mapping the skills matrix. The feasibility of implementing the new process is discussed with stakeholders.

  • Phase 3: Implement and improve

    Detailed migration and implementation plans enable a smooth transition to the new phase. Appropriate education and training modules help your people own the change, while our team catalyses the processes and functions as your implementation partner.

Results you can measure.

$0m

Cost savings from a complete customer experience redesign for a global retailer

0%

Reduction in year-over-year contact minutes for a consumer manufacturer

0%

Improvement in customer satisfaction ratings for a large provider

RESOURCE CENTER

NOTICE TO OUR VOI CUSTOMERS!!. SUNDAY 22ND MARCH, 2020

News patners-banner-illustration

TAVEVO WATER AND SEWERAGE COMPANY LTD NOTICE TO OUR VOI CUS...

Auditor-General Report for the year ended 30th June 2017

Blog Auditor-General-Report

Auditor General Report for the year ended 30th June, 2017, c...

I like working at GLB because I get to sell the best software in the industry and I work with best / brightest / most fun team of people I’ve ever worked with.

Adam Epstein

Adam Epstein

CEO / Director - American National University

We selected GLB because they understand operating requirements in the healthcare sector. They bring a winning combination of experience and commitment to excellence.

Mrs. Sherena

Mrs. Sherena

Corporate communications Executive

We has been working with GLB for 12 months and in that time they have demonstrated an unwavering desire and capability to deliver.

Mike Guardalabene

Mike Guardalabene

Group CEO - Celebi Aviation Holding
  • 1. Iterate Design

    We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results. Through observation, learning, and immersive research we are able to roadmap solutions that work for our clients and their customers.

  • 2. Validate Develop

    This is where we bring the design vision to life—uncovering and alleviating stumbling blocks that could interfere with successful implementation. Our 360-degree focus on customers and tech-agnostic approach allow us to develop flexible solutions that scale with business needs.

  • 3. Optimize Deliver

    Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients’ needs practically everywhere. From implementation to analysis, we go beyond solution launch to seek out continuous improvement for our clients—and ourselves.

Query your Bill