Events – TAVEVO Water and Sewerage Company Ltd

About
Services
- Our Services
  - New Water Connection
    We shall make available application forms for new connections at the approved…
  - Billing and Bill Distribution
    We pledge to provide an accurate billing system through an internationally…
  - Payment for Services
    We will make it easier for our customers to make payments by Mpesa: Paybill: 913350…
  - Disconnection and Reconnection
    Our customer policy aims at discouraging the disconnection of our services…
  - Water Distribution Maintenance
    Under normal circumstances, water supply will be closed off to reduce water loss…
  - Extensions of Water Supply
    Prior to making any water supply extensions, we shall undertake to…
- Customer Service
  - Customer Commitment
    All Company staff pledge to our current and future customers the highest quality service. We commit to providing a level of customer care, which will at the very least, meet our customers’ expectations…
  - Customer Complaints
    We value customer complaints and we consider them as feedback/suggestions for improvement. Our policy on handling customer complaints is geared towards…
  - Customer Responsibilities
    To facilitate the provision of the above services in a sustainable manner, the customer shall also be expected to do the following…
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- Resources
- Events
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Tenders
Contact Us

About
Services
- Our Services
  - New Water Connection
    We shall make available application forms for new connections at the approved…
  - Billing and Bill Distribution
    We pledge to provide an accurate billing system through an internationally…
  - Payment for Services
    We will make it easier for our customers to make payments by Mpesa: Paybill: 913350…
  - Disconnection and Reconnection
    Our customer policy aims at discouraging the disconnection of our services…
  - Water Distribution Maintenance
    Under normal circumstances, water supply will be closed off to reduce water loss…
  - Extensions of Water Supply
    Prior to making any water supply extensions, we shall undertake to…
- Customer Service
  - Customer Commitment
    All Company staff pledge to our current and future customers the highest quality service. We commit to providing a level of customer care, which will at the very least, meet our customers’ expectations…
  - Customer Complaints
    We value customer complaints and we consider them as feedback/suggestions for improvement. Our policy on handling customer complaints is geared towards…
  - Customer Responsibilities
    To facilitate the provision of the above services in a sustainable manner, the customer shall also be expected to do the following…
Media Center
- News
- Reports
- Resources
- Events
- Vacancies
Tenders
Contact Us

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PUBLIC Notice: Tariff Review

March 21, 2023

PUBLIC NOTICE: TO ALL WATER VENDORS WITHIN TAITA TAVETA

February 3, 2023

DON’T MISS OUT ATTACHMENT OPPORTUNITIES IN TAVEVO

January 31, 2023

THE FUTURE OF TAVEVO – 10 YEAR STRATEGIC PLAN

October 13, 2022

REVISED CUSTOMER SERVICE CHARTER -ENGLISH & KISWAHILI VERSION

October 5, 2022

WHAT YOU NEED TO KNOW ABOUT BOREHOLE DRILLING IN TAITA TAVETA

September 14, 2022

CONGRATULATIONS TO H.E GOVERNOR ANDREW MWADIME AND H.E DEPUTY GOVERNOR CHRISTINE SARU KILALO

August 25, 2022

METER TESTING TECHNOLOGY TLO GUARANTEE BILLING ACCURACY

August 23, 2022

WHY WATER THEFT IS A HUMAN RIGHT VIOLATION

August 20, 2022

TAVEVO WATER IS SAFE!

August 20, 2022

About
Services
- Our Services
  - New Water Connection
    We shall make available application forms for new connections at the approved…
  - Billing and Bill Distribution
    We pledge to provide an accurate billing system through an internationally…
  - Payment for Services
    We will make it easier for our customers to make payments by Mpesa: Paybill: 913350…
  - Disconnection and Reconnection
    Our customer policy aims at discouraging the disconnection of our services…
  - Water Distribution Maintenance
    Under normal circumstances, water supply will be closed off to reduce water loss…
  - Extensions of Water Supply
    Prior to making any water supply extensions, we shall undertake to…
- Customer Service
  - Customer Commitment
    All Company staff pledge to our current and future customers the highest quality service. We commit to providing a level of customer care, which will at the very least, meet our customers’ expectations…
  - Customer Complaints
    We value customer complaints and we consider them as feedback/suggestions for improvement. Our policy on handling customer complaints is geared towards…
  - Customer Responsibilities
    To facilitate the provision of the above services in a sustainable manner, the customer shall also be expected to do the following…
Media Center
- News
- Reports
- Resources
- Events
- Vacancies
Tenders
Contact Us