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TAVEVO Water and Sewerage Company Ltd
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  • About
    • The Profile
    • Chairman’s statement
    • Board of Directors & Management
    • Managing Director’s Statement
    • To our Teams
    • Partners
    • Tavevo’s operational Framework.
    • Corporate Social Responsibility – CSR
    • Tariff
  • Services
    • Our Services
      • New Water Connection

        We shall make available application forms for new connections at the approved…

      • Billing and Bill Distribution

        We pledge to provide an accurate billing system through an internationally…

      • Payment for Services

        We will make it easier for our customers to make payments by Mpesa: Paybill: 913350…

      • Disconnection and Reconnection

        Our customer policy aims at discouraging the disconnection of our services…

      • Water Distribution Maintenance

        Under normal circumstances, water supply will be closed off to reduce water loss…

      • Extensions of Water Supply

        Prior to making any water supply extensions, we shall undertake to…

    • Customer Service
      • Customer Commitment

        All Company staff pledge to our current and future customers the highest quality service. We commit to providing a level of customer care, which will at the very least, meet our customers’ expectations…

      • Customer Complaints

        We value customer complaints and we consider them as feedback/suggestions for improvement. Our policy on handling customer complaints is geared towards…

      • Customer Responsibilities

        To facilitate the provision of the above services in a sustainable manner, the customer shall also be expected to do the following…

  • Media Center
    • News
    • Reports
    • Resources
    • Events
    • Vacancies
  • Tenders
  • Contact Us
TAVEVO Water and Sewerage Company Ltd
  • About
    • The Profile
    • Chairman’s statement
    • Board of Directors & Management
    • Managing Director’s Statement
    • To our Teams
    • Partners
    • Tavevo’s operational Framework.
    • Corporate Social Responsibility – CSR
    • Tariff
  • Services
    • Our Services
      • New Water Connection

        We shall make available application forms for new connections at the approved…

      • Billing and Bill Distribution

        We pledge to provide an accurate billing system through an internationally…

      • Payment for Services

        We will make it easier for our customers to make payments by Mpesa: Paybill: 913350…

      • Disconnection and Reconnection

        Our customer policy aims at discouraging the disconnection of our services…

      • Water Distribution Maintenance

        Under normal circumstances, water supply will be closed off to reduce water loss…

      • Extensions of Water Supply

        Prior to making any water supply extensions, we shall undertake to…

    • Customer Service
      • Customer Commitment

        All Company staff pledge to our current and future customers the highest quality service. We commit to providing a level of customer care, which will at the very least, meet our customers’ expectations…

      • Customer Complaints

        We value customer complaints and we consider them as feedback/suggestions for improvement. Our policy on handling customer complaints is geared towards…

      • Customer Responsibilities

        To facilitate the provision of the above services in a sustainable manner, the customer shall also be expected to do the following…

  • Media Center
    • News
    • Reports
    • Resources
    • Events
    • Vacancies
  • Tenders
  • Contact Us
events banner
Events

PUBLIC Notice: Tariff Review

March 21, 2023
News

PUBLIC NOTICE: TO ALL WATER VENDORS WITHIN TAITA TAVETA

February 3, 2023
News

DON’T MISS OUT ATTACHMENT OPPORTUNITIES IN TAVEVO

January 31, 2023
News

THE FUTURE OF TAVEVO – 10 YEAR STRATEGIC PLAN

October 13, 2022
News

REVISED CUSTOMER SERVICE CHARTER -ENGLISH & KISWAHILI VERSION

October 5, 2022
News

WHAT YOU NEED TO KNOW ABOUT BOREHOLE DRILLING IN TAITA TAVETA

September 14, 2022
News

CONGRATULATIONS TO H.E GOVERNOR ANDREW MWADIME AND H.E DEPUTY GOVERNOR CHRISTINE SARU KILALO

August 25, 2022
News

METER TESTING TECHNOLOGY TLO GUARANTEE BILLING ACCURACY

August 23, 2022
News

WHY WATER THEFT IS A HUMAN RIGHT VIOLATION

August 20, 2022
News

TAVEVO WATER IS SAFE!

August 20, 2022

Do you want to know more about New Water Connection?

We shall make available application forms for new connections at the approved charge. Click HERE to Download Form. Once done, submit the form to us

Do you want to Inquire about Billing and Distribution?

We pledge to provide accurate billing through an internationally recognized and secure billing process that complies with the best practice billing and distribution principles.

Find us

P.O.Box 6 – 80300
Our head office; Sofia, Voi.
Taita Taveta County, Kenya

Open Monday to Saturday
Our team is ready to assist you 12/7

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    • About
      • The Profile
      • Chairman’s statement
      • Board of Directors & Management
      • Managing Director’s Statement
      • To our Teams
      • Partners
      • Tavevo’s operational Framework.
      • Corporate Social Responsibility – CSR
      • Tariff
    • Services
      • Our Services
        • New Water Connection

          We shall make available application forms for new connections at the approved…

        • Billing and Bill Distribution

          We pledge to provide an accurate billing system through an internationally…

        • Payment for Services

          We will make it easier for our customers to make payments by Mpesa: Paybill: 913350…

        • Disconnection and Reconnection

          Our customer policy aims at discouraging the disconnection of our services…

        • Water Distribution Maintenance

          Under normal circumstances, water supply will be closed off to reduce water loss…

        • Extensions of Water Supply

          Prior to making any water supply extensions, we shall undertake to…

      • Customer Service
        • Customer Commitment

          All Company staff pledge to our current and future customers the highest quality service. We commit to providing a level of customer care, which will at the very least, meet our customers’ expectations…

        • Customer Complaints

          We value customer complaints and we consider them as feedback/suggestions for improvement. Our policy on handling customer complaints is geared towards…

        • Customer Responsibilities

          To facilitate the provision of the above services in a sustainable manner, the customer shall also be expected to do the following…

    • Media Center
      • News
      • Reports
      • Resources
      • Events
      • Vacancies
    • Tenders
    • Contact Us