We shall extend water supply to all areas established to have potential demand.

Where   an   extension   line is found to be unviable, TAVEVO WATER has a social responsibility to provide water at the ruling tariff.

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Demand survey.

We shall carry out a survey to establish the demand, willingness and the affected population’s ability to pay for the intended services.

Cost benefit analysis.

We shall carry out a cost benefit analysis to establish the following:

  • The viability of the mains extension
  • Cost of the mains extension
  • Population density of the area
  • The expected level of new connections

We shall hold consultations with the local authority on issues related to extension of the mains, including land issues, crossing roads, safety and community project oversight committee.

Public participation

We shall communicate with our customers about the following:

  • Availability of Water services
  • Location of our contact offices
  • Price of our water services
  • Public health safety and advantages of consuming TAVEVO WATER’s water.


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