NOTICE TO OUR VOI CUSTOMERS!!. SUNDAY 22ND MARCH, 2020 DOWNLOAD HERE→

Its easy to check your balance, dial *483*75# to query your account balance/ get your latest bill.

Working with the customer to correct any problem, and taking action for any billing problem.

Customer can lodge any complaints regarding errors on their bills to the Tavevo offices within three months, after which the complaint shall not be valid. Complaints on erroneous bills shall be acted upon within 24 hours. However, in special instances, this period may vary depending on the  nature of investigations required, in which case, the customer will be regularly updated on the progress made.

  • Customers must allow Tavevo staff access to all meters at all times for the purposes of meter reading and maintenance.
  • Monthly meter readings. Timely bill production that shall be within a 30 days billing cycle. Bills shall be sent via SMS after production.
  • Making our tariffs easy to understand and providing the detail(s) needed.

Results you can measure.

$0m

Cost savings from a complete customer experience redesign for a global retailer

0%

Reduction in year-over-year contact minutes for a consumer manufacturer

0%

Improvement in customer satisfaction ratings for a large provider

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NOTICE TO OUR VOI CUSTOMERS!!. SUNDAY 22ND MARCH, 2020

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I like working at GLB because I get to sell the best software in the industry and I work with best / brightest / most fun team of people I’ve ever worked with.

Adam Epstein

Adam Epstein

CEO / Director - American National University

We selected GLB because they understand operating requirements in the healthcare sector. They bring a winning combination of experience and commitment to excellence.

Mrs. Sherena

Mrs. Sherena

Corporate communications Executive

We has been working with GLB for 12 months and in that time they have demonstrated an unwavering desire and capability to deliver.

Mike Guardalabene

Mike Guardalabene

Group CEO - Celebi Aviation Holding
  • 1. Iterate Design

    We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results. Through observation, learning, and immersive research we are able to roadmap solutions that work for our clients and their customers.

  • 2. Validate Develop

    This is where we bring the design vision to life—uncovering and alleviating stumbling blocks that could interfere with successful implementation. Our 360-degree focus on customers and tech-agnostic approach allow us to develop flexible solutions that scale with business needs.

  • 3. Optimize Deliver

    Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients’ needs practically everywhere. From implementation to analysis, we go beyond solution launch to seek out continuous improvement for our clients—and ourselves.

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