About
Services
- Our Services
  - New Water Connection
    We shall make available application forms for new connections at the approved…
  - Billing and Bill Distribution
    We pledge to provide an accurate billing system through an internationally…
  - Payment for Services
    We will make it easier for our customers to make payments by Mpesa: Paybill: 913350…
  - Disconnection and Reconnection
    Our customer policy aims at discouraging the disconnection of our services…
  - Water Distribution Maintenance
    Under normal circumstances, water supply will be closed off to reduce water loss…
  - Extensions of Water Supply
    Prior to making any water supply extensions, we shall undertake to…
- Customer Service
  - Customer Commitment
    All Company staff pledge to our current and future customers the highest quality service. We commit to providing a level of customer care, which will at the very least, meet our customers’ expectations…
  - Customer Complaints
    We value customer complaints and we consider them as feedback/suggestions for improvement. Our policy on handling customer complaints is geared towards…
  - Customer Responsibilities
    To facilitate the provision of the above services in a sustainable manner, the customer shall also be expected to do the following…
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About
Services
- Our Services
  - New Water Connection
    We shall make available application forms for new connections at the approved…
  - Billing and Bill Distribution
    We pledge to provide an accurate billing system through an internationally…
  - Payment for Services
    We will make it easier for our customers to make payments by Mpesa: Paybill: 913350…
  - Disconnection and Reconnection
    Our customer policy aims at discouraging the disconnection of our services…
  - Water Distribution Maintenance
    Under normal circumstances, water supply will be closed off to reduce water loss…
  - Extensions of Water Supply
    Prior to making any water supply extensions, we shall undertake to…
- Customer Service
  - Customer Commitment
    All Company staff pledge to our current and future customers the highest quality service. We commit to providing a level of customer care, which will at the very least, meet our customers’ expectations…
  - Customer Complaints
    We value customer complaints and we consider them as feedback/suggestions for improvement. Our policy on handling customer complaints is geared towards…
  - Customer Responsibilities
    To facilitate the provision of the above services in a sustainable manner, the customer shall also be expected to do the following…
Media Center
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- Reports
- Resources
  - Public
- Administrative
  - Managing Director
  - Technical Dept
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Archive for: Tender

TAVEVO Water and Sewerage Company Ltd > Tender

ADDENDUM AND CLARIFICATIONS FOR TENDER No. NCB No KE-TAVEVO-370761-GO-RFB05092023F

September 7, 2023

August 18, 2023

August 5, 2023

July 7, 2023

June 8, 2023

June 8, 2023

April 26, 2023

March 1, 2023

March 1, 2023

November 11, 2022

About
Services
- Our Services
  - New Water Connection
    We shall make available application forms for new connections at the approved…
  - Billing and Bill Distribution
    We pledge to provide an accurate billing system through an internationally…
  - Payment for Services
    We will make it easier for our customers to make payments by Mpesa: Paybill: 913350…
  - Disconnection and Reconnection
    Our customer policy aims at discouraging the disconnection of our services…
  - Water Distribution Maintenance
    Under normal circumstances, water supply will be closed off to reduce water loss…
  - Extensions of Water Supply
    Prior to making any water supply extensions, we shall undertake to…
- Customer Service
  - Customer Commitment
    All Company staff pledge to our current and future customers the highest quality service. We commit to providing a level of customer care, which will at the very least, meet our customers’ expectations…
  - Customer Complaints
    We value customer complaints and we consider them as feedback/suggestions for improvement. Our policy on handling customer complaints is geared towards…
  - Customer Responsibilities
    To facilitate the provision of the above services in a sustainable manner, the customer shall also be expected to do the following…
Media Center
- News
- Reports
- Resources
  - Public
- Administrative
  - Managing Director
  - Technical Dept
  - Finance
  - Procurement
  - HR
  - Commercial
  - Audit
  - Legal
- Events
- Vacancies
Tenders
Contact Us

Archive for: Tender

ADDENDUM AND CLARIFICATIONS FOR TENDER No. NCB No KE-TAVEVO-370761-GO-RFB05092023F

TENDER DOCUMENT FOR SUPPLY AND DELIVERY OF UTF (NRW TECHNICAL GOODS LOT 1 GIS GOODS LOT 2 AND ICT GOODS LOT 3) FOR TAVEVO WATER AND SEWERAGE COMPANY LIMITED PERFORMANCE160823F

TENDER DOCUMENT FOR TENDER REF-TVOTVTTCW00220232024 – CONSTRUCTION WORKS FOR VOI TOWN BUS PARK SANITATION FACILITY (PSF)

TENDER DOCUMENT FOR TENDER REF-TVO-TVT-T-ICT-01-2023-2024 FOR PROVISION OF BULK SMS -SUPPORT OF USSD -EMAIL SERVICES – WEB HOSTING – AND WEB BASED ENTERPRISE BILLING SYSTEM AND MAINTENANCE

DOCUMENTS AND TENDER NOTICE FOR REGISTRATION OF SUPPLIERS-SERVICE PROVIDERS AND CONTRACTORS FNY 2023-2025

TENDER NOTICE AND DOCUMENTS FOR TVO-TVT-CW-T-006 – AND TVO-TVT-CW-T-007 FOR CONSTRUCTION WORKS FOR DESILTING OF 2 NO. 15,000M3 WATER PAN AND AUXILIARY WORKS AT TCA-NDARA IN TSAVO EAST NATIONAL PARK AND AT TCA-LAPILE IN TSAVO WEST NATIONAL PARK

TENDER NOTICE AND DOCUMENT FOR PROVISION OF BULK-SMS, SUPPORT OF USSD, EMAIL SERVICES, WEB-HOSTING & WEB BASED ENTERPRISE BILLING SYSTEM AND MAINTENANCE

SPECIFIC PROCUREMENT NOTICE FOR CONTRACT REF-KE-TAVEVO 338455-CW-RFB

BIDDING DOCUMENT FOR TENDER KE – TAVEVO-338455-CW-RFB-Completion Works for Proposed Construction and Equipping of a Combined Water and Waste Water Quality Testing Laboratory

ADDENDUM for Tender for Construction works for Proposed Kishenyi Kishushe water Supply Project in Taita – Taveta County