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TAVEVO Water and Sewerage Company Ltd
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  • About
    • The Profile
    • Chairman’s statement
    • Board of Directors
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    • To our Teams
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    • Tavevo’s operational Framework.
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    • Our Services
      • New Water Connection

        We shall make available application forms for new connections at the approved…

      • Billing and Bill Distribution

        We pledge to provide an accurate billing system through an internationally…

      • Payment for Services

        We will make it easier for our customers to make payments by Mpesa: Paybill: 913350…

      • Disconnection and Reconnection

        Our customer policy aims at discouraging the disconnection of our services…

      • Water Distribution Maintenance

        Under normal circumstances, water supply will be closed off to reduce water loss…

      • Extensions of Water Supply

        Prior to making any water supply extensions, we shall undertake to…

    • Customer Service
      • Customer Commitment

        All Company staff pledge to our current and future customers the highest quality service. We commit to providing a level of customer care, which will at the very least, meet our customers’ expectations…

      • Customer Complaints

        We value customer complaints and we consider them as feedback/suggestions for improvement. Our policy on handling customer complaints is geared towards…

      • Customer Responsibilities

        To facilitate the provision of the above services in a sustainable manner, the customer shall also be expected to do the following…

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    • News
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    • Tenders
  • Contact Us
TAVEVO Water and Sewerage Company Ltd
  • About
    • The Profile
    • Chairman’s statement
    • Board of Directors
    • Managing Director’s Statement
    • To our Teams
    • Partners
    • Tavevo’s operational Framework.
    • Corporate Social Responsibility – CSR
    • Tariff
  • Services
    • Our Services
      • New Water Connection

        We shall make available application forms for new connections at the approved…

      • Billing and Bill Distribution

        We pledge to provide an accurate billing system through an internationally…

      • Payment for Services

        We will make it easier for our customers to make payments by Mpesa: Paybill: 913350…

      • Disconnection and Reconnection

        Our customer policy aims at discouraging the disconnection of our services…

      • Water Distribution Maintenance

        Under normal circumstances, water supply will be closed off to reduce water loss…

      • Extensions of Water Supply

        Prior to making any water supply extensions, we shall undertake to…

    • Customer Service
      • Customer Commitment

        All Company staff pledge to our current and future customers the highest quality service. We commit to providing a level of customer care, which will at the very least, meet our customers’ expectations…

      • Customer Complaints

        We value customer complaints and we consider them as feedback/suggestions for improvement. Our policy on handling customer complaints is geared towards…

      • Customer Responsibilities

        To facilitate the provision of the above services in a sustainable manner, the customer shall also be expected to do the following…

  • Blog
  • Media Center
    • News
    • Events
    • Vacancies
    • Tenders
  • Contact Us

Our Case Studies

TAVEVO Water and Sewerage Company Ltd > Case Studies > Layout 02

Do you want to know more about New Water Connection?

We shall make available application forms for new connections at the approved charge. Click HERE to Download Form. Once done, submit the form to us

Do you want to Inquire about Billing and Distribution?

We pledge to provide accurate billing through an internationally recognized and secure billing process that complies with the best practice billing and distribution principles.

Find us

P.O.Box 6 – 80300
Our head office; Sofia, Voi.
Taita Taveta County, Kenya

Open Monday to Saturday
Our team is ready to assist you 12/7

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